Home ยป Warranty Claims
IF YOU WANT A REPLACEMENT PART AND YOUR PRODUCT IS STILL UNDER WARRANTY, PLEASE COMPLETE THE FORM BELOW
Please select the region where your item was purchased* Australia & New ZealandEurope & UKUSA & Canada Product Serial Number* Garth Product Number OR brand and model Where is the serial number on my barbecue or oven? Date of Purchase
By submitting this form I confirm that I have already checked that my product is still under warranty
Receipt of Purchase (you can upload pdf|jpg|heic|heif|png|gif files)*:
Where to find a spare part code for my product?
Spare Part Code (List SUPPLIER CODE not PART NO.) and part name
Quantity - specify no. of parts required*
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Reason for warranty claim* Missing partBroken or damaged part
Please, upload images to substantiate the claim. You can remove images you have already uploaded by clicking on the red cross* ❌ ❌ What images should I upload when I am making a warranty claim?
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Details of why you want a warranty replacement. If your claim is due to a broken or damaged part, please explain how the damage occurred*
Who are you?* I am an individual customerI am a retailer
Company Name
Please tell us where you bought your product (from which retailer)*
First Name* Last name* Your Email* Phone* Country* State or County Post Code or Zip-Code* Address (street, building/apartment number)*